As a company Apart.in, our data is collected and processed by the Apart.in. The Apart.in is regulated by the Apart.in privacy policy.

At the Apart.in, we stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive and in order to comply with the general data protection regulation, this includes the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use, storage, length of time we hold data for and for sharing certain types of personal information in certain limited circumstances. The procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person. The Apart.in privacy policy also highlights the procedure we are following in order to keep your personal data accurate and where necessary up to date as well as the procedure we would follow in case of a data breach.

In this policy, ‘The Apart.in‘ means The LTD “GEOASSET”. The words ‘we’ and The LTD “GEOASSET includes the Apart-hotel.

In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address, phone number, IP address and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or recorded by The Apart.in in the course of transacting business with an individual.

How you may provide us with your personal information

1. By making a reservation, checking-in, and by using The Apart.in services.

2. By registering with The Apart.in newsletter.

3. By providing it to us in communications regarding service delivery such as comment cards, emails, reviews.

4. By providing the information to us by participating in a marketing initiative.

5. By visiting our website, and social media pages.

Making a reservation

When making a reservation or using The Apart.in services, it is necessary to have information to identify you, contact you, and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number, expiration date, and language preference. It may also include if you choose to share that information with us, your preferences regarding details of your services such as the type of room, type of bed, and the like. We also offer such preferences from time to time that may require clarification. Sometimes we offer special offers to, for example, seniors or for children. To assess your eligibility and process your reservation correctly, we may need to record your date of birth at the time of booking. You may be required to provide personal identification with your date of birth to verify this upon check-in.

Information provided to us in communications regarding service delivery such as comment cards, emails & reviews

Information provided to us in such a fashion will be solely used to record your comments, communicating with you in respect of them, reviewing them with the subject apart-hotel personnel, assessing the need for excellence of service delivery, and for developing improvements in service delivery.

The Apart.in offers the ability to receive targeted, timely notification of time-sensitive offers

To benefit from this service, we require you to provide us with your e-mail address, first name, last name, language preference, and country of residence. Based on the lawful basis of our legitimate interest, you may indicate you would like to receive our newsletter and offers. By opting in you give your consent for us to keep your data for six years. You may unsubscribe at any time using the link provided on every e-mail message, and you will no longer receive e-mail offers and promotions from us. You may also change the frequency of the e-mails. You may at any time in the future re-opt-in to receive e-mail offers.

By visiting our website and social media pages

We use "cookies" on our websites. Cookies are pieces of information that are stored on the site transfer to your hard drive for record-keeping purposes. The use of cookies is an industry-standard — you’ll find them almost everywhere on the Internet. The Apart.in uses cookies to recognize visitors when they return to our sites. Once we know it is you, we can customize your online visit.

We may also evaluate our content and services and tailor our site’s visitors, based on other information we collect. Such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookies as described above.

We use Google Analytics to measure how visitors interact with content on our website. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our website or our Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags, and embedded scripts, to record information about your interaction with our website.

Why we collect personal information

To establish and maintain a responsible commercial relationship with you and to provide ongoing service. On the basis of your consent, we may securely hold your data for marketing purposes and will store proof of your consent. You may also withdraw your consent concerning the use of your personal information for marketing purposes or at any time. E-mail us at aparting@email.com, using ‘Unsubscribe’ as the subject line, and providing us sufficient personal identifiers so we can act effectively on your request.

To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask for additional information so that we can serve you better. For example, we may record your preference for the type of room. This information will be held on the basis of legitimate interest for a maximum of 20 years in our PMS and will only be processed in case of rebooking.

To develop, enhance, market, or provide products and services. For example, we look at our guests’ use of our services so that we can understand better how to improve our services. This data will be held for a maximum of a year. After a year, the data will be processed anonymously for us to build statistics on market trends.

To manage and develop our business and operations. For example, we analyze guest patterns of usage of our apart-hotel and services to help us manage them efficiently and plan for future growth. This data will be held for a maximum of a year. After a year, the data will be processed anonymously for us to build statistics on market trends.

To meet legal and regulatory requirements, with regards to the tax legislation, we have the obligation to keep invoices and registration cards for 6 years. After checking out this data is safely stored and is not subject to any more processing unless it is requested by a legal authority.

Principles

1. The Apart.in will not collect, use, or disclose your personal information for any other purpose than those identified above, except with your consent.

2. The Apart.in will protect your personal information with appropriate security safeguards.

3. The Apart.in will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.

4. The Apart.in will strive to keep your personal information as secured and up to date as is necessary for the purposes identified above.

If you have questions or concerns about our privacy practices or wish to request in respect of your personal information, please contact our Project Manager at aparting@email.com.