As a company Apart.in, our data is collected and processed by the Apart.in. The Apart.in is regulated by the Apart.in privacy policy.

At the Apart.in, we stress the importance of privacy and are committed to earning the trust of our guests by adopting high standards for the protection of personal information.

Our policy outlines the type of personal information we collect and receive and in order to comply with the general data protection regulation, this includes the circumstances in which we collect or receive personal information, the policies and procedures we have established outlining its use, storage, length of time we hold data for and for sharing certain types of personal information in certain limited circumstances. The procedures you should follow if you have any questions or requests in respect of your personal information or our policies and procedures and the person to whom such questions or requests should be directed, and the means by which to communicate with that person. The Apart.in privacy policy also highlights the procedure we are following in order to keep your personal data accurate and where necessary up to date as well as the procedure we would follow in case of a data breach.

In this policy, ‘The Apart.in‘ means The LTD “GEOASSET”. The words ‘we’ and The LTD “GEOASSET includes the Apart-hotel.

In this policy, personal information means information about you that is personally identifiable like your name, address, e-mail address, phone number, IP address and that is not otherwise publicly available and is not part of your work identification.

It also includes information on guest preferences and usage, when such information is supplied to or recorded by The Apart.in in the course of transacting business with an individual.

How you may provide us with your personal information

1. By making a reservation, checking-in, and by using The Apart.in services.
2. By registering with The Apart.in newsletter.
3. By providing it to us in communications regarding service delivery such as comment cards, emails, reviews.
4. By providing the information to us by participating in a marketing initiative.
5. By visiting our website, and social media pages.

Below we will outline the type of information typically collected in each of these circumstances, the reasons for doing so, how we will use it, store it, and how long we keep it for.

Making a reservation

When making a reservation or using The Apart.in services, it is necessary to have information to identify you, contact you, and to process your purchase and requests. This information usually includes your name, address, phone number, e-mail address, credit card number, expiration date, and language preference. It may also include if you choose to share that information with us, your preferences regarding the delivery of your services such as the type of room, type of bed, and the like. We also offer exclusive discounts from time to time that may have qualifying criteria. Sometimes we offer special offers to, for example, seniors or for children. To assess your eligibility and process your reservation correctly, we need to record your date of birth at the time of booking. You may be required to provide personal identification with your date of birth to verify this upon check-in.

From time to time, we offer packages or other services that involve third parties. If you are partaking in such a package or service, your personal information will be shared with that third party to the extent necessary to provide that service and process the purchase or request.

The Apart.in may use the information you provide to send you offers and information about The Apart.in services and those of select third parties. Your information will not be given to these third parties but rather the offer of the third party will be provided to The Apart.in, which will manage the distribution.

All data collected through the process of a booking or transactions will be kept for 6 years accordingly to the tax legislation requirement, with the exception of digital Credit Card details, which are automatically erased 24 hours after checking out. Physical credit card details will be destroyed within two weeks following check out.

Information provided to us in communications regarding service delivery such as comment cards, emails & reviews

Information provided to us in such a fashion will be used solely to record your comments, communicating with you in respect of them, reviewing them with the subject apart-hotel personnel, to recognize employees for excellence of service delivery, and for developing improvements in service delivery.

The Apart.in offers you the ability to receive targeted, timely notification of time-sensitive offers

To sign up for this service, we require you to provide us with your e-mail address, first name, last name, language preference, and country of residence. Based on the lawful basis of consent, you are required to opt-in if you would like to receive our newsletter and offers. By opting in you give your consent for us to keep your data for six years. You may unsubscribe at any time using the link provided on every e-mail message, and you will no longer receive e-mail offers and promotions for the specified subscription or website, as the case may be. You may at any time in the future opt-in to receive e-mail offers.

By visiting our website and social media pages

We use “cookies” on our websites. Cookies are pieces of information that an Internet site transfers to your hard drive for record-keeping purposes. The use of cookies is an industry-standard — you’ll find them almost everywhere on the Internet. The Apart.in uses cookies to recognize visitors when they return to our sites. Once we know it is you, we can customize your online visit.

We may also evaluate our content and services and tailor our websites, for visitors, based on other information we collect. Such as IP addresses, which are numbers assigned to your computer whenever you use the Internet, pixel tags (or clear gifs), and the type of Internet browser or operating system you are using. This information is collected in the aggregate, but we may tie it to your personal information through cookie use as described above.

We use Google Analytics to measure how visitors interact with content on our website. We also use Facebook Custom Audiences to ask Facebook to show you ads that are customized based on your interaction with our website or our Facebook applications and to measure how you interact with those ads. All of these services use cookies and similar technologies, such as web beacons, tags, and embedded scripts, to record information about your interaction with our website. Additional information on how these services use such technologies can be found on Google’s website, and Facebook’s website. The principles summarize how Google protects information collected through Google Analytics. Facebook’s Data Use Policy describes how Facebook protects information collected through Facebook Custom Audiences.

Why we collect personal information

To establish and maintain a responsible commercial relationship with you and to provide ongoing service. On the basis of your consent, we may securely hold your data for marketing purposes and will store proof of your consent. You may also withdraw your consent concerning the use of your personal information for marketing purposes or at any time. E-mail us at apartinge@gmail.com, using ‘Unsubscribe’ as the subject line, and provide us sufficient personal identifiers so we can act effectively on your request.

To understand your needs and preferences. We maintain a record of the products and services you receive from us, and we may ask for additional information so that we can serve you better. For example, we may record your preference for the type of room. This information will be held on the basis of legitimate interest for a maximum of 20 years in our PMS and will only be processed in case of rebooking.

To develop, enhance, market, or provide products and services. For example, we look at our guests’ use of our services so that we can understand better how to improve our services. This data will be held for a maximum of a year. After a year, the data will be processed anonymously for us to build statistics on market trends.

To manage and develop our business and operations. For example, we analyze guest patterns of usage of our apart-hotel and services to help us manage them efficiently and plan for future growth. This data will be held for a maximum of a year. After a year, the data will be processed anonymously for us to build statistics on market trends.

To meet legal and regulatory requirements, with regards to the tax legislation, we have the obligation to keep invoices and registration cards for 6 years. After checking out this data is safely stored and is not subject to any more processing unless it is requested by a legal authority.

Principles

1. The Apart.in will not collect, use, or disclose your personal information for any other purpose than those identified above, except with your consent.
2. The Apart.in will protect your personal information with appropriate security safeguards.
3. The Apart.in will take appropriate steps to protect the confidentiality of your personal information when dealing with third parties.
4. The Apart.in will strive to keep your personal information as accurate and up to date as is necessary for the purposes identified above.

You are always free to refuse to provide personal information to us.

However, in either case, this may limit our ability to serve you.

If you have questions or concerns about our privacy practices or wish to request in respect of your personal information, please contact our Project Manager at apartinge@gmail.com.