Cancellation Policy

3.1. Cancellation policies vary by property and are specified by the property owner. It is your responsibility to review and understand the cancellation policy for each property before making a booking. 3.2. In the event of a cancellation, the following general guidelines apply:

• 3.2.1. Refund Eligibility: Refunds, if applicable, will be processed according to the property's specified cancellation policy.
• 3.2.2. Processing Time: Refunds, if approved, may take a certain number of business days to process.
• 3.2.3. Service Fees: Some bookings may include service fees that are non-refundable.
• 3.2.4. Force Majeure: We understand that unforeseen circumstances can lead to cancellations. In such cases (e.g., natural disasters, government actions), we will work with property owners and guests to find fair solutions.

3.3. To cancel a booking, please log in to your account and follow the cancellation procedure provided. The cancellation will be considered effective once you receive a confirmation email. 3.4. Any disputes related to cancellations should be addressed directly with the property owner. We are not responsible for refund disputes or property-specific cancellation policies. Please be aware that cancellation policies can vary between properties, so it's essential to carefully review the terms and conditions specific to the property you intend to book.